Last updated: January 2026

1. Introduction

Fernand3Z Pty Ltd (ABN 96 698 323 910, ACN 698 323 910) is committed to protecting the privacy of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) set out in that Act.

2. What Information We Collect

We may collect the following types of personal information:

  • Identity information: name, job title, organisation name.
  • Contact information: email address, phone number (if voluntarily provided), business address.
  • Communications: records of correspondence when you contact us via email or our website contact form.
  • Technical data: IP address, browser type, operating system, referring URLs, and browsing behaviour on our website through cookies and similar technologies.

3. How We Collect Information

We collect personal information:

  • Directly from you when you submit our contact form, send us an email, or communicate with us in relation to our services.
  • Automatically through your use of our website via cookies and analytics tools.
  • From publicly available sources where relevant to a business engagement.

4. Purpose of Collection

We collect personal information for the following purposes:

  • To respond to enquiries and provide information about our services.
  • To assess, deliver, and manage our consulting engagements.
  • To communicate with clients, suppliers, and business partners.
  • To comply with legal and regulatory obligations.
  • To improve our website and service offerings.

5. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyse traffic, and understand how our site is used. You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain features on our website.

6. Disclosure of Information

We will not sell, trade, or rent your personal information to third parties. We may disclose your information where:

  • It is necessary to deliver our services (e.g., to subcontractors or professional advisors bound by confidentiality agreements).
  • We are required by law or by a regulatory authority to do so.
  • It is necessary to protect our legal rights or the safety of any person.

7. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. These measures include secure servers, encrypted communications where appropriate, and restricted access to personal information within our organisation.

8. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. When no longer required, we destroy or de-identify the information securely.

9. Access and Correction

You have the right to request access to the personal information we hold about you and to request correction of any errors. To make a request, please contact us using the details below. We will respond to your request within a reasonable period.

10. Complaints

If you believe we have breached the Australian Privacy Principles, please contact us. We will investigate and respond within 30 days. If you are unsatisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

11. Contact Us

For any questions, access requests, or complaints regarding this Privacy Policy, please contact:

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.